How can 0800 number help your Business?
Posted on March 1, 2010
Filed Under Telephone Systems | Leave a Comment
In the UK 0800 numbers are recognised as free phone call and are also classed as non geographic telephone numbers as they do not have area codes. Most widely used by Charities for fundraising. 0800 numbers are also known as toll free numbers. Some examples of how 0800 can be of advantage to businesses are as follows:
- 0800 number encourages useful feedback from your customers
- Increase the number of business contacts as it is a free number, customers get encouraged to call it.
- Used for LIVE answering services
- 0800 numbers can use call data to find more knowledge about your customers
- These numbers are used to support promotional campaigns, marketing activities and loyalty programmes.
- You can track to see if there are any increase in enquiries from these numbers, outside of the actual location they are based in.
Another advantage of all non-geographic numbers is that call management systems can be easily used alongside them to help businesses smarten up the way they deal with their calls.
Businesses or organisations call also choose their own number which callers can remember easily and therefore will keep returning the calls.
The disadvantage of having a 0800 number is that, the cost of call from mobiles and it also varies regarding mobile networks, normally it is free to call 0800 numbers from any landline. The calls from mobiles phone will obviously increase as we forward to a modern and fast moving world, currently a call to 0800 number call costs upto 20p per minute.
Other than 0800, there are other premium rate numbers businesses use such as 0844 numbers, 0871 numbers, 0845 numbers and these days as we move forward towards new technologies, there is a new VOIP telephony systems, well not that new anymore but reletively new to some businesses.
Basic Service with 0800 number:
Your 0800 number “sits” on top of your UK landline number only. When customers dial your 0800 number they are redirected to your own landline.
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